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Associate Director, The Vincent House
Job Description: Associate Director, The Vincent House
Reports to: Executive Director
Classification: Full-Time, Leadership
Compensation: $52k-$55k plus benefits
About The Vincent House
The Vincent House is a community-centered ministry of Citizens Akron Church, dedicated to serving children and families in Akron’s Middlebury neighborhood. Through high-quality childcare, mentoring, and meaningful relationships, we seek to create a place where children can grow, families feel supported, and the community experiences dignity and care.
Our work is rooted in the belief that strong relationships with children and families are at the heart of lasting neighborhood impact. We strive to create an environment where children feel known, safe, and encouraged, and where families experience partnership, trust, and support.
Role Overview
We are seeking an Associate Director who will serve as the operational leader of The Vincent House while also modeling the relational culture that defines our work with children and
families. Working closely with the Executive Director, the Associate Director helps translate the organization’s vision into daily operations by supervising Site Managers, maintaining regulatory compliance, and overseeing the systems that support both our programs and facility.
This leader will also play an important role in modeling best practices for engaging K-12 students and building healthy relationships with families, helping staff create environments where children feel supported academically, socially, and emotionally.
The Associate Director helps ensure that staff are equipped, programs run smoothly, and children and families experience consistent care and connection.
Key Responsibilities:
Team Leadership
The Associate Director provides leadership and coaching to Site Managers and program staff, helping them lead programs that are structured, relational, and responsive to the needs of children and families.
Responsibilities include:
Conducting regular check-ins and leadership coaching with Site Managers.
Supporting staff in creating positive, structured environments for K-12 students.
Modeling healthy interactions with children that reflect patience, respect, and
encouragement.
Helping staff develop practical skills for mentoring students, resolving conflict, and
building trust with young people.
Supporting staff in forming strong relationships with parents and caregivers.
Conducting performance evaluations and reinforcing clear expectations.
Cultivating a healthy team culture aligned with the mission and values of Citizens Akron
Church.
The Associate Director helps ensure staff are supported, accountable, and equipped to care well for children and families.
Compliance & Licensing
The Associate Director oversees key regulatory systems that allow The Vincent House to operate with integrity and accountability.
Responsibilities include:
Serving as the primary operational lead for ODJFS childcare licensing and regulatory compliance.
Maintaining organized, audit-ready documentation for inspections and licensing reviews.
Ensuring staff certifications, ratios, and safety procedures remain in compliance with state standards.
Overseeing Publicly Funded Child Care (PFCC) administration, including attendance tracking and reimbursement through KinderConnect.
Managing documentation and requirements for Step Up To Quality (SUTQ) to maintain high program standards.
These systems help ensure children receive care in a safe, accountable, and high-quality environment.
Operations & Facilities
The Associate Director partners closely with the Executive Director to steward the Vincent House facility and operational systems, ensuring the environment supports children, families, and staff.
Responsibilities include:
Overseeing building systems such as HVAC, plumbing, electrical, internet, and security to ensure safe and reliable operations.
Coordinating repairs, improvements, and facility upgrades when needed.
Managing vendor relationships for services such as cleaning, landscaping, and specialized maintenance.
Implementing and maintaining preventative maintenance systems to protect the building and avoid costly emergencies.
Maintaining maintenance records and service documentation.
Managing the building calendar to coordinate programs, church activities, and community partnerships effectively.
The goal is to maintain a safe, welcoming, and well-organized space where children and families feel comfortable and valued.
Who You Are:
A Leader of Leaders
You enjoy coaching and developing others, helping staff grow as leaders while maintaining clear expectations for accountability and program quality.
Relational with Children and Families
You are comfortable interacting with K-12 students and their families, modeling warmth, consistency, and respect. You understand that strong relationships with children and caregivers are essential to effective youth programming.
Detail-Oriented and Organized
You are comfortable managing systems that require accuracy and structure—from compliance documentation to operational workflows.
A Systems Thinker
You look for ways to make programs and organizations run more smoothly by strengthening systems, communication, and workflows.
Mission-Aligned
You care deeply about serving the Middlebury neighborhood and are excited to contribute to the mission and spiritual vision of Citizens Akron Church.
Qualifications:
3+ years of leadership experience, preferably supervising staff or program leaders.
Experience working with children, youth programs, or educational environments is strongly preferred.
Experience in operations, compliance environments, childcare administration, or facility management.
Strong organizational and administrative skills with the ability to manage multiple priorities.
Preferred: Experience with ODJFS licensing or the PFCC/KinderConnect system.
Ability to manage vendor relationships, building systems, and operational projects effectively.
How to apply:
Interested candidates should submit the following materials:
Resume
Cover letter
3 professional references & 3 personal references
Application materials should be sent via email to: dan@citizensakron.com
*Please include “Associate Director Application – Vincent House” in the subject line.
Applications will be reviewed beginning in April, and the position will remain open until filled.